Pension Compliance and Support

Under Pension Compliance and Support department (PECOS), the Registrar of Financial Institutions promotes and protects the interests of employees and retirees through enhanced employer compliance initiatives, pension awareness programs and an effective pension support system.

Established in February, 2025, PECOS has a three-fold mandate namely: employer compliance, pension outreach and pension support. PECOS enforces compliance to the Pension Act by conducting employer inspections and taking enforcement action against non-complying employers as provided for in the Pension Act. Under pension outreach, PECOS conducts targeted and public awareness activities including developing and packaging pension information for dissemination via various print and media outlets. The department also implements the Trustees Development Program which is a professional certification program aimed to equip pension trustees with the requisite knowledge and skills to effectively carry out their fiduciary duties. Through the Pension Support division, the department handles pension-related complaints and queries. Complaints are received from across the country and are lodged through various modes including walk-ins, emails, phone calls, and toll-free line.